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Privacy Policy

Last Updated: 27/02/2025

Premier Property Services (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you visit our website, engage with our services, or interact with us in any way.

1. Information We Collect

a) Personal Data

We collect personal data that you provide to us voluntarily when you:

  • Contact us via phone, email, or our website contact form.
  • Request a quote or service.
  • Sign up for our newsletter or marketing emails.
  • Engage with us on social media.

This data may include:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Company name (if applicable)
  • Any additional information you provide in communication with us

b) Automated Data Collection

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on our website
  • Referral source (how you found our website)
  • Cookies and tracking data (see Section 7 for details)

c) Facebook Pixel & Other Tracking Technologies

We use Facebook Pixel to track user interactions with our website. This enables us to enhance our marketing efforts, measure the effectiveness of advertisements, and retarget visitors with relevant ads. The data collected by Facebook Pixel may include:

  • Pages visited on our website
  • Time spent on pages
  • Clicks and interactions
  • Referral sources

This data is processed by Meta (Facebook’s parent company) in accordance with their Data Policy, which you can review here.

User Consent & Opt-Out:

  • We only use Facebook Pixel where we have obtained your explicit consent via our cookie consent banner.
  • You can opt-out of Facebook tracking at any time by adjusting your browser privacy settings or by managing your ad preferences within your Facebook account.

2. How We Use Your Information

We may use your information for the following purposes:

  • To provide and manage our property services.
  • To communicate with you regarding inquiries, appointments, or service requests.
  • To send promotional emails, offers, or company updates (with your consent).
  • To analyze website traffic and improve user experience.
  • To comply with legal obligations and protect our rights.
  • To serve targeted advertisements and measure ad performance.

3. Legal Basis for Processing Personal Data (GDPR Compliance)

Under the General Data Protection Regulation (GDPR), we rely on the following legal bases for processing your data:

  • Contractual Necessity: To perform our contractual obligations when providing services.
  • Legitimate Interests: To improve our business operations and customer experience.
  • Consent: Where required for marketing communications or tracking technologies.
  • Legal Obligation: To comply with regulatory and legal requirements.

4. Sharing Your Information

We do not sell, trade, or rent your personal data. However, we may share information in the following cases:

  • Service Providers: We may share data with third-party vendors who help us operate our business (e.g., email marketing services, payment processors, or hosting providers).
  • Legal Compliance: If required by law or legal process, we may disclose your data to comply with regulations or protect our legal rights.
  • Advertising & Analytics: Third-party services like Facebook and Google Analytics may collect user data to improve marketing and website performance.

5. How We Protect Your Data

We implement security measures to safeguard your personal data from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights & Choices (GDPR Rights)

Under applicable data protection laws, including GDPR, you may have the right to:

  • Access, update, or delete your personal data.
  • Withdraw consent for marketing communications.
  • Opt-out of tracking and targeted advertising.
  • Request information about how your data is used.
  • Lodge a complaint with the Data Protection Commission (DPC) in Ireland if you believe your rights have been violated.

To exercise your rights, please contact us.

7. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to improve user experience and analyze website traffic. You can manage cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies before providing any personal data.

9. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage you to review it regularly.

11. Contact Us

If you have any questions about this Privacy Policy or your data rights, please contact us at:

Premier Property Services
51 Bracken Road, Sandyford, Dublin 18, Ireland

By using our website and services, you consent to the terms outlined in this Privacy Policy.